To make things easy we've divided all of the most frequently
asked questions about Trade Your Transport into the following
sections
About your reward
Who will provide my chosen reward?
Your reward will be provided by one of the Trade Your
Transport scheme's Official Partners. You'll find details of
the Official Partner who'll provide your reward, on the page
relating to your chosen reward.
Click
here to choose a reward and Trade Your Transport »
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Who are the
schemes Official Partners?
Trade Your Transport has several Official Partners. Please
click on the links below for further details of each:
Click
here to choose a reward and Trade Your Transport »
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Are there any terms and conditions relating
to my chosen reward?
Yes, each reward comes with its own set of terms and
conditions in addition to the Trade
Your Transport Agreement. As each reward is
different please read the terms and
conditions relating to your chosen reward, which you'll find on
the page relating to your chosen reward.
Click here to choose a reward
and Trade Your Transport »
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Does the reward come with a guarantee?
As each reward is different please read your chosen reward's terms and
conditions, which you'll find on the page relating to your
chosen reward.
Click
here to choose a reward and Trade Your Transport »
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Who provides
the guarantee (if any) for my reward?
The Trade Your Transport Official Partner who supplies your
chosen reward is responsible for providing any guarantee for your
chosen reward.
Click
here to choose a reward and Trade Your Transport »
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Will my reward be delivered to me?
As each reward is different please read the terms and
conditions relating to your chosen reward, which you'll find on
the page relating to your chosen reward.
Click
here to choose a reward and Trade Your Transport »
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Can I change
my mind once I have chosen a reward?
No, once you have selected a Trade Your Transport reward and
submitted your car, it cannot be changed, so please choose
carefully.
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How do I claim my reward?
Within 14 days of us accepting your car, we will send you a
unique code, enabling you to claim your reward from your chosen
Trade Your Transport Official Partner. You can
then use your unique code to claim your reward from the scheme's
Official Partner.
As each reward is different please read your chosen
reward's terms and
conditions, which can be found on the page relating to your
chosen reward.
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How will I
get my unique code?
If you tell us your e-mail address, we'll send your unique code
to you by e-mail. If you don't have an e-mail address, we'll
post it to you.
Click
here to choose a reward and Trade Your Transport »
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How long
will it take to get my reward?
As each reward is different please read your chosen
reward's terms and
conditions, which can be found on the page relating to your
chosen reward.
Click
here to choose a reward and Trade Your Transport »
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Can I take a cash reward instead?
No, there is no cash alternative available through the Trade
Your Transport scheme.
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About the submission process
How do I submit my car to the Trade Your
Transport scheme?
You can submit your car yourself using the simple form on the
Trade Your Transport website, or if you'd prefer you can contact
us and we'll do it for you.
Before you can submit your car you need to choose your
reward.
Click
here to choose a reward and Trade Your Transport »
For
our contact details click here »
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What
information do I need to submit my car?
You will need the details of your car such as your registration,
make and model as well as your name, address, telephone number and
e-mail address (if you have one).
To
choose your reward and submit your car click here »
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Do I have a choice of how to get my car to
you?
Yes, as part of the submission process you will have the option
to arrange for your car to be collected, or to find your nearest
participating CarTakeBack recycling centre where you will be able
to deliver it yourself.
To
choose your reward and submit your car click here »
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Is there a
cancellation charge if I change my mind?
Yes, once you have submitted your car, there may be a
cancellation charge to cover any costs which have been
incurred. Please read the Trade
Your Transport Agreement.
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Will I be able to arrange a convenient
collection date?
Yes. After you have submitted a request for your car to be
collected, we endeavour to contact you within 4 hours to arrange a
convenient time and date for collection, however in most cases we
will contact you much sooner than this.
To
choose your reward and submit your car click here »
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Who can
participate?
The Trade Your Transport scheme is open to private
individuals. Businesses may not participate in the
scheme.
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Is there a
limit to the number of cars that I can scrap through the scheme?
No, there is no limit to the number of times you can take part
in the Trade Your Transport scheme, but only one reward can be
given per old car.
Click
here to choose a reward and Trade Your Transport »
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Your old car
What types of cars are eligible?
Trade your Transport can accept passenger cars and light vans
with 9 seats or less with a revenue weight under 3,500kg
(officially known as category M1 or N1 in EU directive
92/61/EEC).
To
choose your reward and submit your car click here »
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Does my car
have to be complete?
Yes, only complete cars and vans qualify for the scheme.
To be complete it must contain all its essential components, in
particular, but not limited to, the engine, coachwork,
transmission, catalytic converter (if originally fitted) and
wheels. A car does not have to be drivable nor does the
engine have to run in order for it to be complete.
Click
here to choose a reward and Trade Your Transport »
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Does my car have to be free from waste?
Yes, your car must be free from waste. Being free from waste
means that your car does not contain any significant items of
refuse such as garden/ household waste or old tyres etc.; basically
anything that does not form part of the car itself.
Click
here to choose a reward and Trade Your Transport »
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Does my car
need to be in an accessible location for it to be collected?
Your car needs to be on solid ground with fully inflated tyres
so that it can be safely moved onto a standard recovery vehicle
using a winch. If the car is not easily accessible please let
us know in advance as this may affect the type of recovery
equipment that we use.
Click
here to choose a reward and Trade Your Transport »
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Does my car
need to have inflated tyres for it to be collected?
If your car does not have inflated tyres, please let us know in
advance as this may affect the type of recovery equipment that we
use.
Click
here to choose a reward and Trade Your Transport »
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Does my car
have to be free from damage?
Minor bumps or dents are acceptable however cars which are
severely damaged or which have missing components cannot be
accepted.
Click
here to choose a reward and Trade Your Transport »
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Do I need to provide the keys for my car?
If you would like your car to be collected by us, it helps us to
know whether or not the keys are available, however this is not
essential but you should please tell us when you submit your car to
us.
Click
here to choose a reward and Trade Your Transport »
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Do you
accept motorcycles?
No, unfortunately we do not accept motorcycles at this time.
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Do you accept caravans?
No, unfortunately we do not accept caravans at this time.
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Does my car
need to have a valid insurance policy?
No, your car does not need to have a valid insurance policy in
order for it to be accepted. However, we strongly advise that
you do not drive a car on the public highway without valid
insurance; instead you should arrange for your scrap car to be
collected.
Clcik here to choose your reward and arrange to Trade Your
Transport »
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Are cars that are registered in the Channel
Islands or the Isle of Man eligible?
No, the Channel Islands and Isle of Man are not covered by the
Trade your Transport scheme.
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Does the tax disc have to be valid?
No, Trade your Transport can accept cars without a tax disc.
However, we strongly advise that you do not drive a car on the
public highway without a valid tax disc; instead you should arrange
for your scrap car to be collected.
Click
here to choose a reward and Trade Your Transport »
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How do I
reclaim my unused road tax?
If you have any road tax remaining when you dispose of your
scrap car, as long as you were the registered keeper of the
car at the time of disposal you can reclaim any unused complete
months. To download form V14 to return along with
your tax disc to DVLA please
see the further information section below.
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Does my car need an MOT test certificate?
No, Trade your Transport can accept cars without an MOT
certificate. However, we strongly advise that you do not
drive a car on the public highway without a valid MOT Test
Certificate; instead you should arrange for your car to be
collected.
Click
here to choose a reward and Trade Your Transport »
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How do I
keep my personalised registration number?
If you have a personalised registration number (also known as a
private plate or cherished plate) which you wish to keep, you must
transfer it before you dispose of your old car. There is a
leaflet available from DVLA on this subject, please
see the further information section below.
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Documents and legal stuff
Do I need to provide the registration
document for my car?
If you have your V5C registration document (otherwise known as a
log book), you should hand it over so that a Certificate of
Destruction can be issued. Don't worry if you do not have the
registration document as a Certificate of Destruction can usually
be issued without it. For more information please read '
What is a Certificate of Destruction?'.
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Do I need to contact DVLA when I Trade My
Transport?
No, you don't need to contact DVLA when you Trade Your Transport
as your car as the CarTakeBack scrap car recycling centre does this
for you.
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Do I need to
contact DVA in Northern Ireland when I scrap my car?
No, you don't need to contact DVA when you Trade Your Transport
car as the CarTakeBack scrap car recycling centre does this for
you.
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Will I get
any proof to say that I have scrapped my car legally?
Yes, with Trade Your Transport you will receive a Certificate of
Destruction which proves that you have scrapped your car
legally. If you do not obtain a DVLA Certificate of
Destruction when you scrap your car, DVLA might fine you, or even
worse, if an unscrupulous operator puts your car back on the road
and it ends up being used for criminal activity, the police could
prosecute you.
To read more about the importance of a DVLA Certificate of
Destruction click here »
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When will I
get my DVLA Certificate of Destruction?
We will issue your Certificate of Destruction within 7 days of
your car arriving at the CarTakeBack scrap car recycling
centre.
If you do not receive a Certificate of Destruction within 10
days of disposing of your car, you should contact
us using our online form. Please have your registration
or reference number to hand.
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How will I get my DVLA Certificate of
Destruction?
If you tell us your e-mail address, we'll send your Certificate
of Destruction to you by e-mail. If you don't have an e-mail
address we will post it to you.
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Miscellaneous
How can I comment on the Trade Your
Transport service?
We always appreciate hearing comments from our customers,
satisfied or otherwise. If you have any comments or suggestions
about our service then please feel free to contact
us using our online form.
To take a
look at some of the comments we have received recently, click
here.
We will only ever publish your comments if you have given us
your express permission to do so.
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After you have chosen to Trade Your Transport
What happens after I have arranged for my
car to be collected?
What happens after I have arranged to
deliver my car to the recycling centre?
How long will it take to collect my car?
We endeavour to collect all cars within 7 days however in most
cases we can collect much sooner than this.
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What will
happen to my scrap car once you have accepted it?
All scrap cars have to be treated to remove any hazardous
materials including oils, batteries and tyres, which would cause
serious environmental damage if they ended up down the drain or in
landfill.
Then, as much of the scrap car as possible is recycled so that
the 85% recycling targets set by the EU can be met. It is a
criminal offence for Authorised Treatment Facilities to miss the EU
recycling targets. All of CarTakeBack's scrap car recycling
centres bear the 'Recycling Compliance Seal' to demonstrate their
compliance.
Click here to Trade Your Transport and have your scrap car recycled
to the highest standards »
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Will my car
be returned to the road?
No, cars accepted through the Trade Your Transport scheme are
not returned to the road.
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Facts and figures
What is an Authorised Treatment Facility?
Authorised Treatment Facilities are sites which have been
licensed by the Environment Agency in England & Wales, the
Scottish Environment Protection Agency in Scotland or the Northern
Ireland Environment Agency in Northern Ireland, to de-pollute scrap
cars to standards set by DEFRA (the Department for Environment,
Food and Rural Affairs). Only these sites are permitted to
issue last owners with a DVLA Certificate of Destruction.
All of CarTakeBack's scrap car recycling centres are Authorised
Treatment Facilities.
Authorised Treatment Facilities may also be known as ATFs, car
dismantlers, scrap yards, junk yards, salvage yards or
breakers.
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What is an
end of life vehicle?
An end of life vehicle is more commonly known as a scrap
car.
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What are the End of Life Vehicle
Regulations?
The End of Life Vehicle Regulations are designed to reduce the
impact that old cars have on the environment when they reach the
end of their useful life. The regulations were introduced in
two parts. The first set of regulations came into effect in 2003
and require end of life vehicles to be de-polluted, that is the
removal of all hazardous materials such as fluids, tyres and
batteries, at an Authorised Treatment Facility before any of its
parts or materials can be re-used or recycled. The second set
of regulations came into effect in 2005 and require both car makers
and Authorised Treatment Facilities to meet tough recycling targets
of 85% by weight per vehicle.
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Which types
of vehicle do the regulations cover?
The End of Life Vehicle Regulations apply to vehicles which are
in class M1 or N1 and three wheeled vehicles as defined in EU
directive 92/61/EEC; this means passenger vehicles with 9 seats or
less with a revenue weight under 3,500kg, vans with a revenue
weight under 3,500kg and 3 wheeled vehicles.
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Which types of vehicle are not covered by
the regulations?
Motorbikes (including motorbike based tricycles) and passenger
vehicles with a revenue weight over 3,500 kg or those that have
more than 9 seats, do not require a Certificate of Destruction and
recycling targets do not have to be met, but they should be treated
at an Authorised Treatment Facility.
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Further information
Where can I look for further information?
To download a copy of the 2003 ELV Regulations please follow
this link:
http://www.opsi.gov.uk/si/si2003/20032635.htm
To download a copy of the 2005 ELV (Producer responsibility)
Regulations please follow this link:
http://www.opsi.gov.uk/si/si2005/20050263.htm
For more information from the Environment Agency, please visit
the NetRegs website:
http://www.netregs.gov.uk/netregs/63019.aspx
To download a copy of the DVLA's leaflet on the Certificate of
Destruction please follow this link:
http://www.direct.gov.uk/prod_consum_dg/groups/dg_digitalassets
/@dg/@en/@motor/documents/digitalasset/dg_4019970.pdf
To download a copy of the DVLA's leaflet on registration numbers
please follow this link:
http://www.dft.gov.uk/dvla/forms/~/media/pdf/leaflets/V796.ashx
If you have any further questions please don't hesitate to
contact us using our online form.
We try our best to keep all of the links on the Trade Your
Transport website up to date, however if you find any broken links
we would be grateful if you could please let us know by sending an
e-mail to webmaster@CarTakeBack.com.
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